Bitcoin Pulse Monitor Privacy Policy
1. Controller and Contact
Oleg Becker Springerstr. 11 81477 München Germany Email: support@pulsemonitor.eu Legal Notice: https://pulsemonitor.eu/legal/legal-notice.html
2. Scope
This Privacy Policy applies to the Bitcoin Pulse Monitor website, Telegram channels, bot interactions, paid access, support messages, report delivery, and technical operation.
3. Data Categories and Processing
The service may process Telegram user ID, Telegram username, public profile information visible to the bot where applicable, access status, support messages, delivery logs, command logs, error logs, technical logs, and relevant timestamps. If paid access is introduced in the future, the applicable payment data processing will be described before payment is accepted. Bitcoin Pulse Monitor does not request private keys, seed phrases, exchange passwords, card numbers, or other payment credentials.
| Data category | Purpose | Legal basis / lawful basis | Retention | Recipients |
|---|---|---|---|---|
| Telegram user ID / username and access status | Identify the account for delivery, support and abuse prevention. | Performance of a contract or steps requested before a contract (GDPR Art. 6(1)(b)); legitimate interests in secure operation and abuse prevention (Art. 6(1)(f)). | While access is active, then up to 24 months after access ends. | Telegram; STRATO GmbH; operator. |
| Future payment and access status, if paid access is introduced | Verify a payment outcome, activate or restrict access and resolve payment issues. | Performance of a contract (Art. 6(1)(b)); legal obligations where applicable (Art. 6(1)(c)). | Up to 24 months after access ends; accounting or tax records, if created, for the statutory retention period. | The applicable payment provider; Telegram where used; STRATO GmbH; operator. |
| Support messages | Respond to requests, investigate issues and maintain service records. | Performance of a contract or pre-contractual steps (Art. 6(1)(b)); legitimate interests in support and dispute handling (Art. 6(1)(f)). | Up to 24 months after the request is closed. | Telegram; WEB.DE email service where email is used; STRATO GmbH; operator. |
| Delivery, command and technical logs | Operate, secure, troubleshoot and improve the technical service. | Legitimate interests in service security, stability and error diagnosis (Art. 6(1)(f)). | 90 days, unless an incident or legal obligation requires longer retention. | Telegram where used; STRATO GmbH; operator. |
| Website access logs | Provide the website, defend against attacks and diagnose technical failures. | Legitimate interests in secure and reliable website operation (Art. 6(1)(f)). | 14 days in the intended production configuration, unless an incident requires longer retention. | STRATO GmbH; operator. |
4. Purposes
Data may be processed to provide access, deliver reports, verify subscription status, respond to support requests, prevent abuse, operate and secure the service, troubleshoot errors, and comply with legal obligations.
5. Service Providers and Platforms
The intended production website and service infrastructure will be hosted on a STRATO VPS operated by STRATO GmbH. STRATO processes hosting-related data under the applicable hosting agreement and data-processing terms.
Telegram provides the channels, bot interface and report delivery. Telegram processes relevant data under its own terms and privacy policy. If a payment method is introduced in the future, payment-related processing may also involve the applicable payment provider. Bitcoin Pulse Monitor does not receive card or wallet credentials.
Support email is currently handled through WEB.DE. The service does not use advertising trackers, behavioural analytics, or marketing cookies. If analytics, a new payment provider, or another material service provider is added, this Privacy Policy will be updated before that processing begins.
6. International Transfers
STRATO hosting is intended to be configured in Germany or the European Union. Telegram is an independent platform and may process data outside the European Economic Area in accordance with its own privacy documentation and transfer mechanisms. By interacting with a Telegram channel or bot, the user uses that platform subject to Telegram's own privacy terms. The operator does not intentionally transfer data to other countries except where a listed provider's service necessarily involves such processing or disclosure is required by law.
7. Retention and Deletion
The retention schedule in Section 3 is the normal maximum schedule for operational records. Data is deleted or anonymised when it is no longer needed for the stated purpose. It may be kept longer only where necessary to establish, exercise, or defend legal claims, investigate an incident, or comply with a legal retention obligation. Where an account-access record and an accounting record have different retention periods, the longer legal retention period applies only to the required accounting record.
8. Security
Bitcoin Pulse Monitor uses proportionate technical and organisational measures, including access controls, restricted operational access, and encrypted website connections after HTTPS is enabled. No internet service can guarantee absolute security. Users must not send private keys, seed phrases, exchange passwords, card numbers, or identity documents through Telegram or email.
9. Automated Responses
The support bot may provide automated FAQ responses and may log unmatched questions for service improvement. It does not make automated decisions that produce legal effects or similarly significant effects for users. Access and payment outcomes depend on the relevant Telegram platform information and the service rules shown before purchase.
10. User Rights
Subject to applicable law, users may have rights of access, correction, deletion, restriction, portability, objection, withdrawal of consent where consent is used, and complaint to a competent supervisory authority. A request may be sent to support@pulsemonitor.eu. The operator may need to verify identity before acting on a request.
11. Children
The service is intended only for users who are at least 18 years old or the age of legal majority in their jurisdiction, if higher. The service is not directed to children.
12. International Launch Note and Updates
This is an international launch draft. Local privacy and consumer laws may apply depending on the user's country of residence. This Privacy Policy will be updated before any material change to the data-processing setup. Final legal review is required before publication.
13. Contact
Privacy contact: support@pulsemonitor.eu