What never to send to support

Never send these details

• Telegram password, login code, recovery code or two-step verification password;
• bank card number, security code or banking login;
• crypto wallet seed phrase, private key or exchange password; or
• a screenshot that exposes any of those details.

What support may need

For a payment or access question, include only the Telegram username or user ID used for access, purchase date, payment reference where available, and a short description of the problem. This is enough to begin checking a case.

Where to write

Contact support@pulsemonitor.eu. Do not trust an account that asks you to send money, passwords or codes outside the official purchase flow.